EMPLOYEES' PERCEPTION OF ENGLISH LANGUAGE PROFICIENCY IN GLOBAL COMMUNICATION: A CASE IN PT. MELADY GARMENT INTERNATIONAL

This study explores employees' perceptions of their English language proficiency at PT. Melady Garment International and its impact on workplace communication and career development. Employee competence levels vary, according to the findings: 25% show high proficiency, 45% moderate proficiency, and 30% low proficiency. Speaking and listening continue to be significant obstacles, even though reading and writing abilities are comparatively stronger. The main obstacles include limited verbal practice in the workplace, worry over grammar and pronunciation, and fear of making mistakes. English is primarily used in written communication, with minimal verbal interactions, leading to reduced confidence and engagement. Employees with higher English proficiency show better job efficiency, career advancement opportunities, and cross-cultural collaboration. To address these issues, the study recommends targeted language training, a supportive workplace environment, and increased speaking opportunities. Strengthening employees’ English skills will enhance global communication, boost workplace productivity, and improve career growth.