Factors Affecting Organizational Innovation Capability – Mediating Role of Employee Knowledge Sharing: Empirical Evidence from the Vietnamese Banking Sector

Abstract This study examines the factors influencing employee knowledge-sharing behavior and its impact on organizational innovation capability within the Vietnamese banking sector. We employ structural equation modeling (SEM) to analyze a cross-sectional dataset collected from staff members across nine commercial banks in Ho Chi Minh City, Vietnam. Our findings reveal that enjoyment in helping others, organizational reward policies, and trust positively affect employee knowledge-sharing behavior. Furthermore, the study highlights the critical role of knowledge sharing as a mediating factor, fostering a more innovative workforce and enhancing organizational innovation capability. These insights offer valuable guidance for Vietnamese bank managers seeking to cultivate a knowledge-sharing culture within their institutions.