From Paper to Portal: Analysing the Digital Transformation's Influence on India's Tax E-Filing System

This paper, "From Paper to Portal: An Evaluation of the Impact of Digital Transformation on India's Tax E-filing Infrastructure," analyses this shift from paper filing to a full-fledged e-filing facility. In developing a digital economy, it is important to see the impact that this transition will have on tax compliance, administrative effectiveness, and tax payer experience. The study seeks to measure the effectiveness of the tax e-filing system in promoting compliance and lowering administrative expenses. The study performs a chi-square hypothesis test to determine if there is any relationship between the frequency of e-filing and the simplicity of e-filing. The study also investigates if there has been greater accuracy, efficiency, and transparency after digitalization and provides evidence of the success of India's digital tax system.Besides, the study takes into account awareness and adoption levels of the e-filing system by working professionals and students and recognizes corresponding associations between professional status and adoption rates. This is important in the creation of focused awareness campaigns for digital tax compliance.Finally, the study lists taxpayers' issues in transition from paper to digital form, e.g., technical problems, lack of proper guidance, and security issues. Taking lessons from the analysis of such hindrances, the study proposes measures towards enhanced user experience and system effectiveness. Overall, this study offers worthwhile findings for tax policymakers and administrators, in conformity with India's vision for an open, efficient, and inclusive digital economy.