Humanoid interfaces in artificial intelligence-based language learning devices: Possible ‘Uncanny Valley’ effects?

The integration of artificial intelligence (AI) into educational tools is transforming learning environments by enabling personalized experiences. This study explores the effectiveness of AI-based educational interfaces, comparing humanoid avatar tutors with audio-based tutors in language learning contexts. Using a sample of 200 participants (55 % male; mean age = 25.01, SD = 4.20), the research employed a 2 × 2 between-subjects design to examine the impact of tutor type (avatar vs. audio) and tutor gender (male vs. female) on user perceptions and acceptance. Findings revealed that audio-based tutors were rated more positively in dimensions such as anthropomorphism, animation, and intention to use. Gender congruence between participants and tutors also influenced perceptions, with female participants rating female audio tutors as safer and more anthropomorphic. Regression analyses highlighted that openness to experience and personal innovativeness in technology were significant predictors of positive evaluations, particularly regarding tutor sympathy and perceived usefulness. These results underscore the challenges associated with humanoid avatars, including the "Uncanny Valley" effect, which may reduce user acceptance and engagement. The study suggests that audio-based AI interfaces may be more effective in promoting positive user experiences, emphasizing the need for tailored design strategies in AI-driven educational tools. Future research should explore long-term impacts and cross-cultural differences.

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Publication Details

Journal
Acta Psychologica
Published
2025-04-12
DOI
https://doi.org/10.1016/j.actpsy.2025.104997
Citations
3
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
7.44
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article

Humanoid interfaces in artificial intelligence-based language learning devices: Possible ‘Uncanny Valley’ effects?

Costanza Scaffidi Abbate, Santo Di Nuovo, Luca Taddeo
3 citations
Acta Psychologica
AI in Service Interactions
7.44
article

Humanoid interfaces in artificial intelligence-based language learning devices: Possible ‘Uncanny Valley’ effects?

Costanza Scaffidi Abbate, Santo Di Nuovo, Luca Taddeo
article en
3 citations

Abstract

The integration of artificial intelligence (AI) into educational tools is transforming learning environments by enabling personalized experiences. This study explores the effectiveness of AI-based educational interfaces, comparing humanoid avatar tutors with audio-based tutors in language learning contexts. Using a sample of 200 participants (55 % male; mean age = 25.01, SD = 4.20), the research employed a 2 × 2 between-subjects design to examine the impact of tutor type (avatar vs. audio) and tutor gender (male vs. female) on user perceptions and acceptance. Findings revealed that audio-based tutors were rated more positively in dimensions such as anthropomorphism, animation, and intention to use. Gender congruence between participants and tutors also influenced perceptions, with female participants rating female audio tutors as safer and more anthropomorphic. Regression analyses highlighted that openness to experience and personal innovativeness in technology were significant predictors of positive evaluations, particularly regarding tutor sympathy and perceived usefulness. These results underscore the challenges associated with humanoid avatars, including the "Uncanny Valley" effect, which may reduce user acceptance and engagement. The study suggests that audio-based AI interfaces may be more effective in promoting positive user experiences, emphasizing the need for tailored design strategies in AI-driven educational tools. Future research should explore long-term impacts and cross-cultural differences.

Acta PsychologicaVol. 256
University of Catania (IT), University of Palermo (IT)
Quality Education
Openalex Percentile: Top 4%
AI in Service Interactions
7.44
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Humanoid interfaces in artificial intelligence-based language learning devices: Possible ‘Uncanny Valley’ effects? — Costanza Scaffidi Abbate, Santo Di Nuovo, et al. · Acta Psychologica (2025) | TGRS Research Map | TGRS