Assessing the Usability of ChatGPT Responses Compared to Other Online Information in Hand Surgery

Compared to Google, ChatGPT does not provide readable responses when providing reliable medical information. While patients can modulate ChatGPT readability with prompt engineering, this requires insight into their health literacy and is an additional barrier to accessing medical information. Medical consensus influences usability of online medical information for both Google and ChatGPT. Providers should remain aware of ChatGPT limitations in distributing medical information.

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Publication Details

Journal
Hand
Published
2025-04-12
DOI
https://doi.org/10.1177/15589447251329584
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Assessing the Usability of ChatGPT Responses Compared to Other Online Information in Hand Surgery

Abhiram R. Bhashyam, Neal C. Chen, Oscar Shen, Ophélie Lavoie-Gagné
Hand
Artificial Intelligence in Healthcare and Education
article

Assessing the Usability of ChatGPT Responses Compared to Other Online Information in Hand Surgery

Abhiram R. Bhashyam, Neal C. Chen, Oscar Shen, Ophélie Lavoie-Gagné
article en

Abstract

Compared to Google, ChatGPT does not provide readable responses when providing reliable medical information. While patients can modulate ChatGPT readability with prompt engineering, this requires insight into their health literacy and is an additional barrier to accessing medical information. Medical consensus influences usability of online medical information for both Google and ChatGPT. Providers should remain aware of ChatGPT limitations in distributing medical information.

Hand
Harvard University (US)
Openalex Percentile: Top 95%
Artificial Intelligence in Healthcare and Education
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