Enhancing Manpower Utilization in Hospital Facilities: A Time and Motion Study of Runners (Transporters) at a Multispecialty Hospital in Chennai

This study examines the number of workers used by runners (transporters) at a multispecialty hospital in Chennai to evaluate efficiency and suggest changes. Using a two-month time and motion study technique, the study found significant inefficiencies, particularly in collecting samples and reports. Significant amounts of time were found to be spent on non-value-added (NVA) activities, suggesting areas for process improvement, resource reallocation, and task automation. Key Words: Productivity, Healthcare, Facility Management, Workflow Optimization, Time and Motion Study, Manpower Utilization, Runners (Transporters)