Factors affecting the growth of facilities management in Saudi Arabia

Purpose This research explores the factors influencing the growth of the facilities management (FM) industry in Saudi Arabia, identifying essential skills and challenges faced by facilities managers. Design/methodology/approach A mixed-methods approach was used, combining a literature review and a questionnaire survey of 70 practicing FM professionals in Saudi Arabia. The survey assessed skills, challenges, and growth factors shaping the FM industry. Findings The study identified 14 critical skills, with leadership (90%), technical knowledge (85.7%), and problem-solving (72.8%) ranking as the most essential. Further, 9 key challenges were identified, with technology integration (74.3%) and climate-related maintenance (67.1%) ranking highest. The study also assessed 16 growth factors, categorized into economic, technological, and societal influences, with economic growth (86.1%) and government infrastructure investments (85.7%) being the strongest drivers of FM expansion. Research limitations/implications The findings highlight key barriers limiting FM growth and suggest strategic areas for improvement, particularly in technology adoption and regulatory frameworks. Practical implications The results offer insights for training programs and professional development, emphasizing digital competencies, sustainability practices, and stakeholder engagement to enhance FM workforce readiness. Originality/value This study provides empirical evidence on FM in Saudi Arabia, bridging a gap in the literature by integrating theoretical perspectives with industry data to present a comprehensive view of skills, challenges, and growth drivers.