Training clinical teams in shared decision making and person centred care

This workshop will explore the core competencies that enable clinicians and other front line to have the skills and capabilities that enhance patient activation and health literacy and support key approaches such as shared/joint decision making. These capabilities are set out in the personalised care curriculum, a structured educational framework to assist health and care professionals in the delivery of personalised care (or also known as person centred care) to patients. The purpose of the curriculum is to embody the values, behaviours and capabilities needed to deliver a streamlined and unified approach to personalised care. The curriculum is based on the principles of Excellence by Design2 – the General Medical Councils standards for the development and design of postgraduate medical curricula – and incorporates generic professional capabilities across the spectrum of the wider healthcare workforce. The curriculum was co-produced by people with lived experience, clinicians, educators, policy makers and training institutions. The curriculum is aimed at professionals within the primary and secondary care workforce and wider community teams. A programme of eLearning guides personal professional development for registered health and care professionals such as doctors, nurses, physiotherapists, occupational therapists and pharmacists, and the wider non-registered health and social care workforce such as care coordinators, social prescribing link workers, health and well-being coaches. The curriculum can be used by learners of all levels and experience as the training will build on existing core skills, equipping health and care professionals with improved expertise according to their individual roles. Senior leaders will also find the curriculum helpful in clarifying the desired behaviours needed in order for their teams to implement a personalised approach. The curriculum outlines the specific skill sets required in order for health and care professionals to deliver personalised care appropriately. Through the curriculum, health and care professionals will develop the skills, knowledge and understanding to deliver personalised care in their local communities. This will lead to empowering people to improve their overall wellbeing, health, care and support. The personalised care curriculum is based on professional behaviours and high-level learning outcomes rather than a detailed syllabus. It encourages professionals and organisations to develop their own syllabus based on the scope and needs of their own practice. Rather than provide a list of tasks for learners, it was key to strengthen the perspective of users and offer a variety of learning methods to develop their own blended learning strategies. The workshop will be an opportunity to see these competencies and skills in action, practice their application and explore how training can be developed to support organisations own learning strategies.