Assessing Patient Satisfaction with Hospital Services: Perspectives from Bihor County Emergency Hospital, Romania

This dataset reflects a high level of patient satisfaction across multiple dimensions of hospital services, including cleanliness, quality of care, and patient information. However, areas such as complaint handling and transparency in medication handling require further attention to improve the overall patient experience. The findings underscore the hospital's strong performance in meeting patient expectations while identifying key areas for continued improvement.

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Publication Details

Journal
Healthcare
Published
2025-04-07
DOI
https://doi.org/10.3390/healthcare13070836
Citations
2
Primary Topic
Patient Satisfaction in Healthcare
Type
article
Field-Weighted Citation Impact
5.63
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article

Assessing Patient Satisfaction with Hospital Services: Perspectives from Bihor County Emergency Hospital, Romania

Lavinia Davidescu, Florica Voiţă-Mekereş, Călin Tudor Hozan, Aliz Ildıko Bradacs et al.
2 citations
Healthcare
Patient Satisfaction in Healthcare
5.63
article

Assessing Patient Satisfaction with Hospital Services: Perspectives from Bihor County Emergency Hospital, Romania

Lavinia Davidescu, Florica Voiţă-Mekereş, Călin Tudor Hozan, Aliz Ildıko Bradacs, L. Daina
article en
2 citations

Abstract

This dataset reflects a high level of patient satisfaction across multiple dimensions of hospital services, including cleanliness, quality of care, and patient information. However, areas such as complaint handling and transparency in medication handling require further attention to improve the overall patient experience. The findings underscore the hospital's strong performance in meeting patient expectations while identifying key areas for continued improvement.

HealthcareVol. 13(7)
University of Oradea (RO)
Openalex Percentile: Top 5%
Patient Satisfaction in Healthcare
5.63
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