Impact of Electronic Cargo Tracking Systems on Cargo Security: A Case of the Inland Container Depot at Embakasi, Nairobi, Kenya

Kenya has implemented numerous reforms to enhance cargo security, with a strong focus on technological innovations. One such initiative is the Regional Electronic Cargo Tracking System (RECTS), introduced by the Kenya Revenue Authority (KRA) at the Inland Container Depot (ICD) in Embakasi, Nairobi. RECTS was designed to address persistent challenges such as cargo theft, tax evasion, and the illegal diversion of goods. However, the effectiveness of this system in securing cargo remains under-explored in the Kenyan context. Despite the technological advancements, KRA still faces obstacles, including technical failures, limited staff capacity, and inadequate infrastructure, which inhibit the full potential of RECTS. Grounded in Technology Acceptance Model, this study investigated the impact of RECTS on cargo security at the Embakasi ICD, employing a cross-sectional design. A total of 110 customs and technical staff from KRA were targeted and 101 participated in the study, with participants selected through stratified random sampling. Data was collected using structured questionnaires. Data analysis was conducted using SPSS, regression analysis was used to assess the relationship between RECTS and cargo security. The findings revealed that RECTS significantly enhances cargo security by improving the detection of concealed items, monitoring goods in transit, and reducing cargo theft. The study concludes that technology is integral to cargo security at the ICD. To optimize RECTS’s effectiveness, it recommends continuous staff training, infrastructure upgrades, and increased collaboration among stakeholders to facilitate trade and maintain system efficiency.