Food safety compliance with customer reviews

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Food safety is essential for a firm to survive and succeed, and thus firms must not cut corners and ensure they remain at the regulatory standard. In the article by K.H. Lee, the author recognizes the value of customer feedback in streamlining the process between regulator and venue, and how machine learning can optimize this process. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.