Competency Analysis of Apparatus Resources in the Implementation of E-Government at the General Bureau of the Regional Secretariat of East Java Province

This study raises issues related to the competence of human resources in the implementation of E-Government in the General Bureau of the Regional Secretariat of East Java Province, as well as the factors that inhibit these competencies. The purpose of this study is to analyze the competencies required in the implementation of E-Government and identify the obstacles faced. The approach used is qualitative analysis with data collection methods through interviews and observations. The results of the study indicate that technical, managerial, social, and intellectual competencies greatly influence the success of the implementation of E-Government. Technical competencies include knowledge, skills, and work attitudes that are relevant to carrying out tasks effectively. Managerial competencies are needed to manage complex organizational tasks, where only a small number of leaders have attended related training. Social competencies play a role in creating good teamwork, while intellectual/strategic competencies are key to formulating effective solutions.