Digital Transformation of Healthcare Access: A Comparative Time Series Analysis of Online Versus Conventional OPD Registrations at a Tertiary Care Hospital
ABHA online registration demonstrates significantly improved efficiency and consistency over conventional methods, particularly in reducing waiting times. These findings support continued implementation of digital registration systems while highlighting the need for strategies to manage process variability in both systems.
Authors
- Geetu Singh (ORCID: https://orcid.org/0000-0001-8546-5322)
- Mohit Singh (ORCID: https://orcid.org/0000-0002-0660-4011)
- Himalaya Singh (ORCID: https://orcid.org/0000-0002-2124-2768)
- Ayushi Ranjan
Institutions
- Ramakrishna Mission Vidyamandira (IN)
- Sarojini Naidu Medical College (IN)
Publication Details
- Journal
- Cureus
- Published
- 2025-04-09
- DOI
- https://doi.org/10.7759/cureus.81970
- Citations
- 2
- Primary Topic
- Healthcare Operations and Scheduling Optimization
- Type
- article
- Field-Weighted Citation Impact
- 5.03