Evaluation of the Impact of Remuneration, Training, and Competency on Employee Performance at KPP Madya Dua Medan

This study aims to evaluate the influence of remuneration, training, and competence on employee performance at the Tax Service Office (KPP) Madya Dua Medan. A qualitative approach is used with interview and observation methods to gain an in-depth understanding of the factors that affect employee performance. The results of the study show that remuneration plays a role in increasing work motivation, but it still needs to be evaluated regarding fairness. Training is proven to improve employee skills, but its effectiveness depends on its relevance and accessibility. Employee competence is the main factor in work effectiveness, but there are still obstacles in its development. Overall, the combination of remuneration, training, and competence has a significant influence on employee performance. Therefore, a more comprehensive policy is needed to improve these three aspects so that employee performance is more optimal.

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Publication Details

Journal
East Asian Journal of Multidisciplinary Research
Published
2025-03-26
DOI
https://doi.org/10.55927/eajmr.v4i3.79
Primary Topic
Employee Performance and Management
Type
article
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article

Evaluation of the Impact of Remuneration, Training, and Competency on Employee Performance at KPP Madya Dua Medan

Sri Mulyati, Muttaqin Muttaqin, Syaiful Bahri, Teuku Muhammad Afandy et al.
East Asian Journal of Multidisciplinary Research
Employee Performance and Management
article

Evaluation of the Impact of Remuneration, Training, and Competency on Employee Performance at KPP Madya Dua Medan

Sri Mulyati, Muttaqin Muttaqin, Syaiful Bahri, Teuku Muhammad Afandy, Anjani Anjani, Efendi Sadly
article en

Abstract

This study aims to evaluate the influence of remuneration, training, and competence on employee performance at the Tax Service Office (KPP) Madya Dua Medan. A qualitative approach is used with interview and observation methods to gain an in-depth understanding of the factors that affect employee performance. The results of the study show that remuneration plays a role in increasing work motivation, but it still needs to be evaluated regarding fairness. Training is proven to improve employee skills, but its effectiveness depends on its relevance and accessibility. Employee competence is the main factor in work effectiveness, but there are still obstacles in its development. Overall, the combination of remuneration, training, and competence has a significant influence on employee performance. Therefore, a more comprehensive policy is needed to improve these three aspects so that employee performance is more optimal.

East Asian Journal of Multidisciplinary ResearchVol. 4(3)
North Sumatra Islamic University (ID)
Openalex Percentile: Top 90%
Employee Performance and Management
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