ARCHITECTURAL DESIGN USING THE ZACHMAN FRAMEWORK AT MINING EQUIPMENT INDUSTRY

The mining equipment industry requires the effective integration of Information Systems (IS) and Information Technology (IT) into its business processes to achieve a competitive advantage. This study focuses on Enterprise Architecture (EA) planning to align IS/IT implementation with the company's vision and mission. The Zachman Framework is utilized to map the organization’s systems comprehensively, considering six perspectives and addressing 5W+1H (What, Why, When, Where, Who, and How). The research methodology includes data collection through interviews with key stakeholders and observations of core and supporting business activities. These data are analyzed using the Value Chain to assess the current state of the organization. The findings reveal gaps in the existing business processes and the misalignment of IS/IT initiatives with the organization’s goals. Based on these analyses, the study develops an Enterprise Architecture design that proposes a structured approach to IS/IT implementation. The result of this research is a detailed proposal for the development of a tailored application to optimize business processes, improve operational efficiency, and ensure better alignment between IS/IT initiatives and organizational objectives. This study provides practical recommendations for the mining equipment industry to enhance its competitive edge through strategic IS/IT integration.