Implementation of TQM tools for enhancing quality: A case study in Ready-Made Garment sector of Bangladesh

Total Quality Management (TQM) is a quality management tool for improving quality by addressing issues related to the entire production process. It involves the process of detecting wastes occurred on a regular basis to improve the product quality to increase customer satisfaction. This paper has explored the application of TQM tools to identify defects in the sewing line of garment industries and addressed such issues using SOP. In the garment industry, sewing defects still significantly impacts product quality and overall efficiency of the industry. Data on sewing defects occurred in production of a polo t-shirt are collected over a specified period using a check sheet, providing an insight into defect frequency. These data have been visualized through histograms to illustrate the distribution and highlight the common defects that has occurred in the production of the item. A Pareto analysis is then performed to identify the