Empowering leadership and frontline employees’ emotional labor: the mediation effects of job passion
This study highlights the mediating role of job passion in translating empowering leadership into emotional labor strategies. The findings help service organizations refine leadership strategies to enhance emotional regulation in frontline service roles.
Authors
- Linfei Zhou
- Pengfei Cheng (ORCID: https://orcid.org/0000-0002-5377-0071)
- Tong Liu (ORCID: https://orcid.org/0000-0002-1157-8890)
- Na Ge
Institutions
- Xi'an University of Technology (CN)
Publication Details
- Journal
- Frontiers in Psychology
- Published
- 2025-04-08
- DOI
- https://doi.org/10.3389/fpsyg.2025.1437736
- Citations
- 3
- Primary Topic
- Emotional Labor in Professions
- Type
- article
- Field-Weighted Citation Impact
- 12.60
Funders
- National Office for Philosophy and Social Sciences