How management information drives process innovation

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings Firms seeking to improve their capacity for process innovation should make management information a priority. The scorekeeping and focusing organizational attention elements of management information warrant particular attention. Process innovation can be further advanced through emphasis on socialization to exploit both explicit and tacit forms of knowledge. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.