Environmental Perception of Users of Potable Water Supply in the Municipality of Cajazeiras – PB

Objective: The objective of this study is to understand the management of water resources in the municipality of Cajazeiras, PB, based on the environmental perception of local users. Method: This exploratory, descriptive, and explanatory study was conducted in Cajazeiras, Paraíba. A questionnaire was administered to 67 residents of urban and rural areas, with a sample calculated for a 10% margin of error. The research was approved by the Ethics Committee (CAEE 70457223.9.0000.5294). Results and Discussion: The research results reveal the complexity and inequalities in access to potable water and basic sanitation in the region. Despite the efforts of the Paraíba Water and Sewerage Company (CAGEPA) to serve both urban and rural areas, climate seasonality and limited infrastructure negatively impact water quality and availability, especially in rural areas. Research Implications: The implications of this research highlight the need for improvements in water infrastructure and basic sanitation in Cajazeiras, PB, influencing policies to ensure equitable access to water. Originality/Value: This study contributes to the literature by innovatively addressing the environmental perception of users about the potable water supply in a semi-arid region, revealing inequalities in access to and quality of water between urban and rural areas.