Revolutionizing QoE-Driven Network Management with Digital Agents in 6G

In this article, we present a digital agent (DA)-assisted network management framework for future sixth-generation (6G) networks considering user quality of experience (QoE). A novel QoE metric is defined by incorporating the impact of user behavioral dynamics and environmental complexity on quality of service (QoS). A two-level DA architecture is proposed to assist the QoE-driven network slicing and orchestration. Three potential solutions are presented from the perspectives of DA data collection, resource scheduling, and DA deployment. A case study demonstrates that the proposed framework can effectively improve user QoE compared with benchmark schemes.