User Intent to Use DeepSeek for Health Care Purposes and Their Trust in the Large Language Model: Multinational Survey Study

Users are receptive to DeepSeek when it's easy to use, useful, and trustworthy. The model highlights trust as a mediator and shows non-linear dynamics shaping AI-driven healthcare tool adoption. Expanding the model with mediators like privacy and cultural differences could provide deeper insights. Longitudinal or experimental designs could establish causality and track user attitudes. Further investigation into threshold and plateau phenomena could refine our understanding of user perceptions as they become more familiar with AI-driven healthcare tools.

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Publication Details

Journal
JMIR Human Factors
Published
2025-04-07
DOI
https://doi.org/10.2196/72867
Citations
15
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
37.21
Controls
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article

User Intent to Use DeepSeek for Health Care Purposes and Their Trust in the Large Language Model: Multinational Survey Study

Avishek Choudhury, Hamid Shamszare, Yeganeh Shahsavar
15 citations
JMIR Human Factors
AI in Service Interactions
37.21
article

User Intent to Use DeepSeek for Health Care Purposes and Their Trust in the Large Language Model: Multinational Survey Study

Avishek Choudhury, Hamid Shamszare, Yeganeh Shahsavar
article en
15 citations

Abstract

Users are receptive to DeepSeek when it's easy to use, useful, and trustworthy. The model highlights trust as a mediator and shows non-linear dynamics shaping AI-driven healthcare tool adoption. Expanding the model with mediators like privacy and cultural differences could provide deeper insights. Longitudinal or experimental designs could establish causality and track user attitudes. Further investigation into threshold and plateau phenomena could refine our understanding of user perceptions as they become more familiar with AI-driven healthcare tools.

JMIR Human FactorsVol. 12
West Virginia University (US)
Openalex Percentile: Top 0%
AI in Service Interactions
37.21
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