Optimizing Patient Flow Using Value Stream Mapping in the Chemotherapy Unit: Quality Improvement

Lean practices were effective in reducing waiting times and hospital stays, improving patient flow. Key improvements included enhanced coordination, streamlined drug preparation, and reduced delays in patient assessments. The project is reinforced with field data, which enhances the applicability of the findings in clinical practice. The success and sustainability of these improvements are dependent on ongoing management support and the adoption of lean practices across the hospital. Implementing lean practices in high-volume units is recommended to further enhance operational efficiency.