Adoption of e-payment platforms amidst Pandemic

Cash has been the major means of transaction among people but after the spread of COVID-19, cash has become a potential carrier of the disease. There is high risk associated with usage of cash as it passes on from one hand to the other. In such a case the usage of e payment platforms comes to the rescue. These platforms not only reduce the risk of spreading COVID-19 but also make the transactions convenient. A large number of e-payment platforms are available in the country. People had been using e-payment platforms even before the pandemic but a large number of populations was reluctant because of perceived risks associated with its usage. But, spread of COVID-19 has inspired people to consider the benefits of e payments in comparison to the risks. The paper deals with the relation that how perceived usefulness have impacted the adoption and usage of e payments platforms amidst the spread of COVID-19. The study was done with the help of a questionnaire on a sample size of 219 people.

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Publication Details

Journal
International Journal of Innovations in Science Engineering and Management.
Published
2025-04-07
DOI
https://doi.org/10.69968/ijisem.2025v4i21-6
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
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article

Adoption of e-payment platforms amidst Pandemic

Pratiksha Saxena
International Journal of Innovations in Science Engineering and Management.
Technology Adoption and User Behaviour
article

Adoption of e-payment platforms amidst Pandemic

Pratiksha Saxena
article en

Abstract

Cash has been the major means of transaction among people but after the spread of COVID-19, cash has become a potential carrier of the disease. There is high risk associated with usage of cash as it passes on from one hand to the other. In such a case the usage of e payment platforms comes to the rescue. These platforms not only reduce the risk of spreading COVID-19 but also make the transactions convenient. A large number of e-payment platforms are available in the country. People had been using e-payment platforms even before the pandemic but a large number of populations was reluctant because of perceived risks associated with its usage. But, spread of COVID-19 has inspired people to consider the benefits of e payments in comparison to the risks. The paper deals with the relation that how perceived usefulness have impacted the adoption and usage of e payments platforms amidst the spread of COVID-19. The study was done with the help of a questionnaire on a sample size of 219 people.

International Journal of Innovations in Science Engineering and Management.
Atal Bihari Vajpayee Indian Institute of Information Technology and Management (IN)
Openalex Percentile: Top 93%
Technology Adoption and User Behaviour
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Adoption of e-payment platforms amidst Pandemic — Pratiksha Saxena · International Journal of Innovations in Science Engineering and Management. (2025) | TGRS Research Map | TGRS