Correlation Study of Burnout with Stress and Psychological Resilience Among Employees of Internet Enterprises

The purpose of this study is to understand the situation and characteristics of burnout among current Internet employees, and to further explore the correlation between burnout and stress and psychological resilience. The study was conducted from May 2024 to July 2024, adopting the General Information Questionnaire, Burnout Scale, Perceived Stress Scale (PSS) and Psychological Resilience (CD-RISC) to investigate and analyze the employees of Internet enterprises. The results show that the employees of Internet enterprises in the three dimensions of Emotional Exhaustion (EE), Depersonalization (DP), and Personal Achievement (PA) are at a high level of burnout, accounting for 20.80%, 16.81%, and 58.40% respectively, and at a moderate level of burnout, accounting for 53.28%, 14.25%, and 22.79% respectively; and that stress and psychological elasticity are the influencing factors of burnout. Nowadays, the overall situation of employee burnout in Internet enterprises is more prominent, and it is necessary to pay great attention to the problem of Internet employee burnout, and take corresponding measures to actively intervene.

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Publication Details

Published
2025-04-01
DOI
https://doi.org/10.63550/iceip.2025.12.31.001
Primary Topic
Resilience and Mental Health
Type
article
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article

Correlation Study of Burnout with Stress and Psychological Resilience Among Employees of Internet Enterprises

Пашкин С.Б., R. Xiping
Resilience and Mental Health
article

Correlation Study of Burnout with Stress and Psychological Resilience Among Employees of Internet Enterprises

Пашкин С.Б., R. Xiping
article en

Abstract

The purpose of this study is to understand the situation and characteristics of burnout among current Internet employees, and to further explore the correlation between burnout and stress and psychological resilience. The study was conducted from May 2024 to July 2024, adopting the General Information Questionnaire, Burnout Scale, Perceived Stress Scale (PSS) and Psychological Resilience (CD-RISC) to investigate and analyze the employees of Internet enterprises. The results show that the employees of Internet enterprises in the three dimensions of Emotional Exhaustion (EE), Depersonalization (DP), and Personal Achievement (PA) are at a high level of burnout, accounting for 20.80%, 16.81%, and 58.40% respectively, and at a moderate level of burnout, accounting for 53.28%, 14.25%, and 22.79% respectively; and that stress and psychological elasticity are the influencing factors of burnout. Nowadays, the overall situation of employee burnout in Internet enterprises is more prominent, and it is necessary to pay great attention to the problem of Internet employee burnout, and take corresponding measures to actively intervene.

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Resilience and Mental Health
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