Artificial Intelligence and IoT in Retail Marketing: Innovations in Smart Stores and Personalized Shopping

A fast-expanding technological trend predicted to transform several sectors, including the retail sector, is the rise of the Internet of Things (IoT) and artificial intelligence. Immediately, personalized, and user-friendly contact with consumers may be facilitated by sensors, increasing traffic and improving the buying process. AI and IoT may also improve connections and provide the groundwork for digital management stores and more successful retail enterprises. Multi-channel experiences at all touchpoints are expected by tech-savvy consumers, and geographically based invention in retail enhances the buying procedure. This study examines popular uses of AI and IoT as well as strategies for effective advertising in retail from the viewpoints of suppliers, retailers, and consumers. It suggests a scenario that illustrates how IoT may be used to improve company outcomes and acquire an edge over conventional retail methods. Innovations and strategies for firms to get a marketplace edge are also covered in the paper, especially in the area of mobile instruments, which are probably going to be the most important component in the advancement of the advanced economic system in several years to come.

Authors

Publication Details

Journal
Journal of Informatics Education and Research
Published
2025-04-07
DOI
https://doi.org/10.52783/jier.v5i2.2473
Citations
3
Primary Topic
Impact of AI and Big Data on Business and Society
Type
article
Field-Weighted Citation Impact
6.32
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article

Artificial Intelligence and IoT in Retail Marketing: Innovations in Smart Stores and Personalized Shopping

Rajesh Gupta
3 citations
Journal of Informatics Education and Research
Impact of AI and Big Data on Business and Society
6.32
article

Artificial Intelligence and IoT in Retail Marketing: Innovations in Smart Stores and Personalized Shopping

Rajesh Gupta
article en
3 citations

Abstract

A fast-expanding technological trend predicted to transform several sectors, including the retail sector, is the rise of the Internet of Things (IoT) and artificial intelligence. Immediately, personalized, and user-friendly contact with consumers may be facilitated by sensors, increasing traffic and improving the buying process. AI and IoT may also improve connections and provide the groundwork for digital management stores and more successful retail enterprises. Multi-channel experiences at all touchpoints are expected by tech-savvy consumers, and geographically based invention in retail enhances the buying procedure. This study examines popular uses of AI and IoT as well as strategies for effective advertising in retail from the viewpoints of suppliers, retailers, and consumers. It suggests a scenario that illustrates how IoT may be used to improve company outcomes and acquire an edge over conventional retail methods. Innovations and strategies for firms to get a marketplace edge are also covered in the paper, especially in the area of mobile instruments, which are probably going to be the most important component in the advancement of the advanced economic system in several years to come.

Journal of Informatics Education and ResearchVol. 5(2)
Openalex Percentile: Top 4%
Impact of AI and Big Data on Business and Society
6.32
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Artificial Intelligence and IoT in Retail Marketing: Innovations in Smart Stores and Personalized Shopping — Rajesh Gupta · Journal of Informatics Education and Research (2025) | TGRS Research Map | TGRS