Optimizing Patient Wait Times in Healthcare Organizations

The healthcare industry faces significant challenges due to long patient waiting times, which causes stress and inactivity. Patient’s long lines of symptoms can affect their mood. With real-time updates on long lines throughout the app, patients can make informed decisions about where to go, resulting in reduced unnecessary waiting times and increased overall patient satisfaction. This new approach not only improves the patient experience, but also improves the allocation of hospital resources, making the treatments patients need more efficient and responsive. The aim of the ongoing study is to examine the impact of queue management in intensive care waiting areas on patient satisfaction using an Android app. Current solution do not provide users with a central point where they can access data from multiple hospitals in real time, which limits their ability to make decisions. High choice according to current conditions. Emergency Department (ED) may come into play due to current technology issues. Waiting in line is an important and unavoidable part of daily life. However, you can do something valuable with the time you spend waiting in line. E-queue is dedicated to reinventing the experience by providing quality, comprehensive and cost-effective solutions. One way to solve this problem is to establish a management system that can track the people in the queue and provide instant information about the number of patients who have to wait for a doctor or how long a nurse should wait. Thus, patients can spend more time using E-Queue than waiting in line. Thanks to this application platform, many competitive issues can be taken into account when analysing the current system. E-Queue combines a smartphone application, a cloudbased database and online data sharing to provide important information to patients.It also gives the hospital the opportunity to manage waiting times and make the most of the patient's time.

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Publication Details

Journal
Computer Science & Engineering An International Journal
Published
2025-03-28
DOI
https://doi.org/10.5121/cseij.2025.15130
Primary Topic
Healthcare Operations and Scheduling Optimization
Type
article
Field-Weighted Citation Impact
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article

Optimizing Patient Wait Times in Healthcare Organizations

Gopavaram Sumanth, G Vinay, Snehal Patil, V. S. Pal et al.
Computer Science & Engineering An International Journal
Healthcare Operations and Scheduling Optimization
article

Optimizing Patient Wait Times in Healthcare Organizations

Gopavaram Sumanth, G Vinay, Snehal Patil, V. S. Pal, M Vinutha
article en

Abstract

The healthcare industry faces significant challenges due to long patient waiting times, which causes stress and inactivity. Patient’s long lines of symptoms can affect their mood. With real-time updates on long lines throughout the app, patients can make informed decisions about where to go, resulting in reduced unnecessary waiting times and increased overall patient satisfaction. This new approach not only improves the patient experience, but also improves the allocation of hospital resources, making the treatments patients need more efficient and responsive. The aim of the ongoing study is to examine the impact of queue management in intensive care waiting areas on patient satisfaction using an Android app. Current solution do not provide users with a central point where they can access data from multiple hospitals in real time, which limits their ability to make decisions. High choice according to current conditions. Emergency Department (ED) may come into play due to current technology issues. Waiting in line is an important and unavoidable part of daily life. However, you can do something valuable with the time you spend waiting in line. E-queue is dedicated to reinventing the experience by providing quality, comprehensive and cost-effective solutions. One way to solve this problem is to establish a management system that can track the people in the queue and provide instant information about the number of patients who have to wait for a doctor or how long a nurse should wait. Thus, patients can spend more time using E-Queue than waiting in line. Thanks to this application platform, many competitive issues can be taken into account when analysing the current system. E-Queue combines a smartphone application, a cloudbased database and online data sharing to provide important information to patients.It also gives the hospital the opportunity to manage waiting times and make the most of the patient's time.

Computer Science & Engineering An International JournalVol. 15(1)
Machine Intelligence Research Institute (US)
Openalex Percentile: Top 88%
Healthcare Operations and Scheduling Optimization
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