Participation of Veterans Affairs medical centers in coordinated care networks to address veterans' social needs
7 of 58 principles of relationship-centered communication, we drafted an initial version of a communications skills checklist for use by faculty and standardized patients to assess conversations around social needs.To guide checklist items, we utilized principles of trauma-informed care and strengths-based approach.We are establishing content validity through patient, community health worker and clinician focus groups, and a national expert Delphi survey.We will then assess reliability and dimensionality, set competency standards, and explore criterion validity.Results: We developed the "Go-DEEP" communication skills checklist.Components of the checklist include explaining social needs screening, asking permission, delving into social needs, exhibiting empathy, exploring patients' perspectives, and partnering to develop a plan.Conclusion: This project will fill a critical gap in performancebased assessment of addressing social needs in the clinical setting through the development of an innovative and transferable stakeholder-informed social needs communication assessment checklist with reliability and validity evidence.Ultimately, this project will enhance communication between clinicians and patients about health-related social needs, fostering greater trust and improving health outcomes.)
Authors
- Gilly Cantor
- Leslie R. M. Hausmann (ORCID: https://orcid.org/0000-0002-3909-6009)
Institutions
- University of Pittsburgh (US)
- Syracuse University (US)
Publication Details
- Journal
- Health Services Research
- Published
- 2025-04-01
- DOI
- https://doi.org/10.1111/1475-6773.14480
- Primary Topic
- Primary Care and Health Outcomes
- Type
- article
- Field-Weighted Citation Impact
- 0.00