Best practices to improve primary care social needs screening
of 58reported Hispanic/Latinx ethnicity.Workers reported multiple social needs that impacted their work productivity, stress, and health, including food and housing insecurity, financial stress, social isolation/lack of social support, and discrimination.Workers also reported health symptoms including depression, chronic stress, sleep difficulties, and challenges accessing health care.Supervisors reported awareness of both social and health needs among their staff and expressed a desire for additional support services.Barriers to accessing existing workplace supports (e.g., employee assistance programming) included lack of awareness, burdensome work schedules (e.g., multiple jobs), and other responsibilities (e.g., caregiving).Facilitators included confidence in the privacy/confidentiality of services and flexibility in service modality and schedule.Workers' and supervisors' recommendations for additional workplace supports included childcare and transportation subsidies, food vouchers, physical activity classes, and confidential psychosocial support (e.g., counseling).Conclusion: Hospital service workers reported having social and health needs that affected their work performance, stress, and overall well-being.Workplace programs such as accessible psychosocial support, childcare and transportation subsidies, and community resources to address social needs may improve work performance and quality of life for low-wage workers.
Authors
- Jenna Lupi
- Alessandra Calvo–Friedman
- Kriti Gogia (ORCID: https://orcid.org/0000-0002-4123-5151)
- Julie Hyppolite
- Kevin Song (ORCID: https://orcid.org/0000-0003-0786-7961)
- Nichola Davis
Institutions
- New York City Health and Hospitals Corporation (US)
Publication Details
- Journal
- Health Services Research
- Published
- 2025-04-01
- DOI
- https://doi.org/10.1111/1475-6773.14535
- Primary Topic
- Food Security and Health in Diverse Populations
- Type
- article
- Field-Weighted Citation Impact
- 0.00