<scp>Meals for healing–Early insights on the implementation of SCALs Medical medically tailored meals (MTM) program</scp>

Background:The Medi-Cal Medically Tailored Meals (MTM) program is one of 14 Community Supports designed to help patients avoid unnecessary acute care services by providing tailored nutritional support.Kaiser Permanente Southern California began offering MTM and nutritional counseling to Medi-Cal members who were at risk for malnutrition in mid-2022.Objective: To evaluate the implementation and outcomes of the MTM program, focusing on equitable outreach and patient satisfaction.Methods: Patients at risk for malnutrition (Malnutrition Screen Tool score of 3+) were either referred or proactively identified from the EMR and outreached for the program from Q2 2022 to Q4 2023.Participants who enrolled received two meals per day for 12 weeks, 2-4 dietitian consultations depending on the severity of malnutrition risk, and oral supplements as needed.English and Spanish-speaking patients were invited to complete either a web or phone satisfaction survey about the program.We used descriptive statistics to summarize the uptake and satisfaction results and conducted thematic content analysis of the open-ended satisfaction survey responses.Results: Of the eligible patients, outreach was equitable across socio-demographic subgroups.Of the 672 patients who enrolled in MTM, 50% completed the 12-week program.Non-completers had higher 90-day mortality rates and worse health at baseline.60% of 166 patients completed the satisfaction survey; patients reported moderate satisfaction with MTM with room for improvement in taste, quality and cultural variety of the meals.High satisfaction was driven by perceived convenience of the home-delivered meals and subjective health improvements, such as weight gain and reduced fatigue. Conclusion:The MTM program shows promise in improving health outcomes and satisfaction among Medi-Cal patients.However, enhancements in meal quality and variety and better targeting of patients could further improve program effectiveness.

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Journal
Health Services Research
Published
2025-04-01
DOI
https://doi.org/10.1111/1475-6773.14509
Primary Topic
Food Security and Health in Diverse Populations
Type
article
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article

Meals for healing–Early insights on the implementation of SCALs Medical medically tailored meals (MTM) program

Stefano Petrillo, Huong Q. Nguyen, Jessica Vallejo, Cody Carrier et al.
Health Services Research
Food Security and Health in Diverse Populations
article

Meals for healing–Early insights on the implementation of SCALs Medical medically tailored meals (MTM) program

Stefano Petrillo, Huong Q. Nguyen, Jessica Vallejo, Cody Carrier, Jimmy Wannares, Angela Shumaker
article en

Abstract

Background:The Medi-Cal Medically Tailored Meals (MTM) program is one of 14 Community Supports designed to help patients avoid unnecessary acute care services by providing tailored nutritional support.Kaiser Permanente Southern California began offering MTM and nutritional counseling to Medi-Cal members who were at risk for malnutrition in mid-2022.Objective: To evaluate the implementation and outcomes of the MTM program, focusing on equitable outreach and patient satisfaction.Methods: Patients at risk for malnutrition (Malnutrition Screen Tool score of 3+) were either referred or proactively identified from the EMR and outreached for the program from Q2 2022 to Q4 2023.Participants who enrolled received two meals per day for 12 weeks, 2-4 dietitian consultations depending on the severity of malnutrition risk, and oral supplements as needed.English and Spanish-speaking patients were invited to complete either a web or phone satisfaction survey about the program.We used descriptive statistics to summarize the uptake and satisfaction results and conducted thematic content analysis of the open-ended satisfaction survey responses.Results: Of the eligible patients, outreach was equitable across socio-demographic subgroups.Of the 672 patients who enrolled in MTM, 50% completed the 12-week program.Non-completers had higher 90-day mortality rates and worse health at baseline.60% of 166 patients completed the satisfaction survey; patients reported moderate satisfaction with MTM with room for improvement in taste, quality and cultural variety of the meals.High satisfaction was driven by perceived convenience of the home-delivered meals and subjective health improvements, such as weight gain and reduced fatigue. Conclusion:The MTM program shows promise in improving health outcomes and satisfaction among Medi-Cal patients.However, enhancements in meal quality and variety and better targeting of patients could further improve program effectiveness.

Health Services ResearchVol. 60(S1)
Kaiser Permanente (US)
Zero hunger
Openalex Percentile: Top 89%
Food Security and Health in Diverse Populations
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