Caring Behavior of Nurses at Dr. Amando. D. Cope Memorial Hospital, Tabaco City: Its Impact on Patient Care

The study investigated the caring behavior of nurses in one private hospital in Tabaco City and its impact on patient care. It aimed to formulate a plan to enhance the caring behavior of nurses within the hospital. This research delves into the demographic characteristics, caring behaviors, and the determinants shaping these behaviors among nurses. The findings revealed that the workforce, primarily youthful and female, predominantly possesses Bachelor’s degrees and reports an average monthly income of approximately Php 35,000. It highlights empathetic and emotionally supportive caring actions that significantly bolster patient care quality. It points out that intrinsic—like personal commitment, effective communication, and resilience—and extrinsic factors, including staffing ratios and institutional practices, are pivotal in shaping these caring behaviors. The demographic details of nurses, except for work experience and salary, do not significantly affect their natural caring tendencies. However, these factors should not be considered unimportant. To nurture and improve these crucial caring behaviors, the study suggests implementing mentorship programs, providing ongoing professional education, teaching effective stress management techniques, and regularly evaluating staff workloads and the number of staff. The hospital should promote a culture of compassionate care through strategic measures to significantly increase patient satisfaction and outcomes.