IoT Deployment in the Hotel Industry for Guest Satisfaction

The hospitality sector is a key contributor to the global economy. In recent years, the extensive integration of new technologies within this sector has significantly transformed how services are provided and experienced. This paper examines various advanced technologies currently utilized in the hotel industry and their impact on enhancing guest experiences while altering the service delivery framework. Additionally, we anticipate potential future services in hotels as the Internet of Things (IoT) technology continues to evolve. We also address essential challenges that must be tackled to implement a sustainable and future-ready solution for the hospitality sector. Keywords: IoT, Hotel Industry, Digital Transformation, Automation