Inclusive streetscapes: Embedding disabled people's lived experience into street accessibility

• Disabled people feel exhausted by the unpredictability of inaccessible streetscapes. • Disabled people feel invisible and unheard because of inaccessible streetscapes. • Inconsistent electric vehicle noise complicates navigation for disabled people. • Engagement with disabled people is vital in addressing accessibility and enhancing communication. • Planners responsible for streetscapes, as well as the public, need stronger education on disabled people's needs and barriers. Disabled people face significant barriers in participating in society, reporting higher anxiety, limited access to education and lower employment prospects compared to non-disabled people. Central to these impacts is the failure of streetscape design to enable the independent movement of disabled people. However, to date, few studies have attempted to capture the lived experience of a disabled person using the streetscape. This empirical semi-structured interview study interviewed 26 people with lived experience of a disability (from around the UK) to define the streetscape barriers faced, the systemic reasons why these issues exist and propose a new path forward. After a standardised and rigorous thematic analysis; critical barriers in streetscape design were identified, the significant impacts on a disabled person were revealed and the reasons for the failure to address the issues were uncovered. This paper puts forward recommendations for streetscape design with direct relevance for local authorities, policy makers and designers in ensuring streetscapes become more accessible. The recommendations will be embedded into new cultures and poli of empowering disabled people in decision making. Future work must now assess the barriers raised in collaboration with disabled people, to prioritise actions and aim for an equitable streetscape for all.