Navigating The Future of Virtual Assistance: Insights from Professionals on Sustainability and Viability

Virtual Assistants are remote workers whose employment is minimally constrained by geographical locations. During the COVID-19 pandemic in the Philippines, many Filipino workers have been unemployed and have been locked in their residences and unable to go out for work. To support themselves and their families, Filipinos have sought remote employment, leading to an increased demand for virtual assistant positions. This research identifies how financial stability, tenure before retirement, work satisfaction, innovative technologies, and limitations of virtual assistants affect the sustainability and viability of the virtual assistant sector in the Philippines.