The Influence of Organizational Citizenship Behavior on Centralized Social Networks Mediated by Job Satisfaction and Job Involvement at the Industrial Standardization and Service Center in Banda Aceh

A study has been conducted on the influence of Organizational Citizenship Behavior (OCB) on Centralized Social Networks, mediated by Job Satisfaction and Job Involvement at the Industrial Standardization and Service Center in Banda Aceh. The aim of this research is to analyze the effect of OCB on Centralized Social Networks, with Job Satisfaction and Job Involvement acting as mediators. The study employs a quantitative approach using path analysis to examine the causal relationships between variables. The findings indicate that OCB significantly influences Job Satisfaction and Job Involvement. Moreover, Job Satisfaction and Job Involvement serve as mediators in the relationship between OCB and Centralized Social Networks. A strong social network contributes to increased engagement and job satisfaction, ultimately supporting organizational effectiveness. This study provides implications for organizational management in efforts to enhance productivity and workplace collaboration by promoting OCB. By improving job satisfaction and involvement, organizations can build a more solid social network, which contributes to sustainability and operational efficiency.