Factors affecting the retention of healthcare assistants in English mental health services: a qualitative interview study
HCAs are a diverse group but many reported job dissatisfaction and feeling undervalued by the organisations they work for, with some struggling to cope with the cost-of-living crisis. Improved role boundaries, career pathways, and appreciation of the role such as reward and recognition schemes, could help retain this key staff group who provide a large proportion of essential patient care.
Authors
- Scott Weich (ORCID: https://orcid.org/0000-0002-7552-7697)
- Emily Wood (ORCID: https://orcid.org/0000-0002-1910-6230)
- Jaqui Long (ORCID: https://orcid.org/0000-0002-6889-6195)
- Rachael Finn
- Tony Ryan (ORCID: https://orcid.org/0000-0002-8549-3101)
- Michaela Senek (ORCID: https://orcid.org/0000-0003-4226-2220)
Institutions
- University of Sheffield (GB)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-04-05
- DOI
- https://doi.org/10.1186/s12913-025-12665-1
- Citations
- 1
- Primary Topic
- Nursing Roles and Practices
- Type
- article
- Field-Weighted Citation Impact
- 2.82
Funders
- Health Foundation