Algorithmic Decision-Making in Public Administration

The civil service in Ghana, like many other countries, plays a critical role in the governance and administration of the nation.As it is essential for promoting good governance, enhancing service delivery, and fostering socioeconomic development in the country, the country's civil service system encounters a series of impediments and shortcomings that have been inhibiting a successful achievement despite the significant and commendable measures taken to thwart them.These issues then impact its effectiveness and efficiency.We want to investigate the causes of these limitations, and examine why the measures implemented are not performant enough.After exploring the core of the Ghanaian civil service system by highlighting its patterns and particularities, we focus on the key perspectives of the government administration in terms of reforms and new improvements to be carried out.This study advocates for courageous reforms to increase transparency and accountability that could be a gateway to make the Ghanaian civil service both efficient and sustainable.