Determining Factors That Influence Brazilian Consumers Using Fintechs
Purpose -The emergence of fintech's has expanded the availability of financial products and services, introducing significant competition for traditional financial institutions.Nevertheless, limited research exists regarding the motivations behind Brazilian consumers' adoption of financial start-ups.Design/Methodology/Approach -This paper aims to identify the key factors influencing the use of Fintech services in Brazil.The research is grounded in the UTAUT3 framework, supplemented with constructs from prior studies conducted in Germany, China, and South Korea-namely Brand Image, Trust, Data Security, and Government influence.A structured questionnaire was developed and distributed via targeted advertisements on Google and Facebook to individuals who had searched for the term "Fintech", yielding 506 valid responses.Data were analysed using partial least squares structural equation modelling (PLS-SEM) to test the proposed hypotheses.Findings and Implications -Six out of twelve constructs from the UTAUT3 model were statistically supported.Of the international constructs, only Brand Image and Data Security demonstrated significant influence on usage intentions. SaetakSvrha -Pojava fintechova proirila je dostupnost financijskih proizvoda i usluga, kreirajui znaajnu konkurenciju tradicionalnim financijskim institucijama.Unato tome, postoji ogranien broj istraivanja koja se bave motivacijama brazilskih potroaa za prihvaanje financijskih start-upova
Authors
- Kaue Augusto Fernandes
- Cristina Helena Pinto de Mello
Institutions
- Escola Superior de Propaganda e Marketing (BR)
- Pontifícia Universidade Católica de São Paulo (BR)
Publication Details
- Journal
- Market-Tržište
- Published
- 2025-04-01
- DOI
- https://doi.org/10.22598/mt/2025.37.spec-issue.47
- Primary Topic
- FinTech, Crowdfunding, Digital Finance
- Type
- article
- Field-Weighted Citation Impact
- 0.00