Linking Public Leadership With Public Service Delivery: The Mediating Role of Collaborative Governance

ABSTRACT A more contemporary approach to addressing developing nations' complicated governance challenges is collaborative governance (CG). In a Pakistani setting, the primary goal is to determine the potential function of public leadership (PL) in fostering CG and public service delivery. We looked at data from 413 Pakistani revenue department personnel. The SPSS, AMOS and PROCESS Macro were used to examine the hypotheses that were proposed in the study. The results, which were based on the social information processing (SIP) theory showed that PL improved the public service delivery and that CG played a mediating function. Finally, the model's theoretical and practical implications are demonstrated.

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Publication Details

Journal
Journal of Public Affairs
Published
2025-04-02
DOI
https://doi.org/10.1002/pa.70025
Citations
2
Primary Topic
Public Policy and Administration Research
Type
article
Field-Weighted Citation Impact
7.31
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article

Linking Public Leadership With Public Service Delivery: The Mediating Role of Collaborative Governance

Naqib Ullah Khan, Muhammad Zia ud din, Christophe Estay
2 citations
Journal of Public Affairs
Public Policy and Administration Research
7.31
article

Linking Public Leadership With Public Service Delivery: The Mediating Role of Collaborative Governance

Naqib Ullah Khan, Muhammad Zia ud din, Christophe Estay
article en
2 citations

Abstract

ABSTRACT A more contemporary approach to addressing developing nations' complicated governance challenges is collaborative governance (CG). In a Pakistani setting, the primary goal is to determine the potential function of public leadership (PL) in fostering CG and public service delivery. We looked at data from 413 Pakistani revenue department personnel. The SPSS, AMOS and PROCESS Macro were used to examine the hypotheses that were proposed in the study. The results, which were based on the social information processing (SIP) theory showed that PL improved the public service delivery and that CG played a mediating function. Finally, the model's theoretical and practical implications are demonstrated.

Journal of Public AffairsVol. 25(2)
Université Claude Bernard Lyon 1 (FR), Central South University (CN)
Partnerships for the goals
Openalex Percentile: Top 4%
Public Policy and Administration Research
7.31
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Linking Public Leadership With Public Service Delivery: The Mediating Role of Collaborative Governance — Naqib Ullah Khan, Muhammad Zia ud din, et al. · Journal of Public Affairs (2025) | TGRS Research Map | TGRS