Conflict experiences and management strategies in intercultural collaborative learning

Collaborative learning among international students has become common in higher education. Culturally diverse students may manage conflicts during collaborative learning differently based on their cultural norms. This study investigates the conflict management behaviours of culturally diverse higher education students ( N = 55) and examines the influence of individualism and collectivism on these behaviours. Bivariate analysis was used to explore the correlations between participants’ levels of individualism and their conflict management styles. Additionally, qualitative content analysis identified potential conflict factors and management strategies among these students. The findings revealed that students' collaborative learning behaviours and conflict management strategies varied according to their cultural norms of individualism and collectivism. The study highlights one aspect of complex cultural dimensions and their potential influence in collaborative learning, suggesting that educators should provide special attention to supporting culturally diverse students.