Effi ciency and safety of modern human-machine business processes: in search of a sustainable balance

The purpose of the article is to characterize modern technologies for organizing effi cient and safe business processing of small and medium-sized enterprises using the example of a petrochemical enterprise. The main emphasis is on the human-machine design of modern business processes, modern management principles of their engineering and reengineering, based on the principles approved as basic in the relevant manual of the «International Professional Association for Business Process Management», as well as from the principles of «Structure in a Fist» by Henry Mintseberg and «Knowledge Management» in the knowledge economy.