A study on the effect of open innovation activities on digital transformation capability and firm performance: evidence from Taiwanese SMEs

This study focuses on whether external knowledge inflow activities under open innovation, including financial knowledge acquisition, non-financial knowledge exploration, and strategic alliances, have a positive impact on firms' execution of digital transformation (DX) and whether firms' execution of DX contributes to firm performance. In addition, we assess whether the knowledge absorption capability of enterprises interferes with their DX capability. In this study, we collected 472 valid samples from Taiwanese small and medium-sized enterprises (SMEs), and we conducted data analysis using SPSS 25.0 and SmartPLS3. The results show that all three types of external knowledge inflow activities have a positive impact on DX implementation, DX can effectively improve the performance of enterprises, and different interference effects occur based on different knowledge inflow activities.

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Publication Details

Journal
International Journal of Services and Operations Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijsom.2025.145539
Primary Topic
Business and Economic Development
Type
article
Field-Weighted Citation Impact
0.00
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article

A study on the effect of open innovation activities on digital transformation capability and firm performance: evidence from Taiwanese SMEs

Bo Jyun Chen, Chieh Chih Hou, Ja Shen Chen
International Journal of Services and Operations Management
Business and Economic Development
article

A study on the effect of open innovation activities on digital transformation capability and firm performance: evidence from Taiwanese SMEs

Bo Jyun Chen, Chieh Chih Hou, Ja Shen Chen
article en

Abstract

This study focuses on whether external knowledge inflow activities under open innovation, including financial knowledge acquisition, non-financial knowledge exploration, and strategic alliances, have a positive impact on firms' execution of digital transformation (DX) and whether firms' execution of DX contributes to firm performance. In addition, we assess whether the knowledge absorption capability of enterprises interferes with their DX capability. In this study, we collected 472 valid samples from Taiwanese small and medium-sized enterprises (SMEs), and we conducted data analysis using SPSS 25.0 and SmartPLS3. The results show that all three types of external knowledge inflow activities have a positive impact on DX implementation, DX can effectively improve the performance of enterprises, and different interference effects occur based on different knowledge inflow activities.

International Journal of Services and Operations ManagementVol. 50(4)
Ming Chuan University (TW), Yuan Ze University (TW)
Industry, innovation and infrastructure
Openalex Percentile: Top 90%
Business and Economic Development
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A study on the effect of open innovation activities on digital transformation capability and firm performance: evidence from Taiwanese SMEs — Bo Jyun Chen, Chieh Chih Hou, et al. · International Journal of Services and Operations Management (2025) | TGRS Research Map | TGRS