Patient Reactions to Artificial Intelligence–Clinician Discrepancies: Web-Based Randomized Experiment

Radiologists who recommend less testing than AI may face decreased patient confidence in their expertise, but they may not face this same penalty for giving more aggressive recommendations than AI. Patients' reactions may depend in part on whether their general preferences to maximize or minimize align with the radiologists' recommendations. Future research should test communication strategies for radiologists' disclosure of AI discrepancies to patients.