Patient Non-Adherence in Healthcare: In-Depth Insights into Shared Decision-Making, Clinical Effectiveness, and Financial Viability

HRMARS - The aim of this study is to empirically investigate the impact of treatment effectiveness, care costs, and shared decision-making on patient compliance. Data were collected through a random sampling technique across five hospitals in Damascus, the capital of Syria. The reliability and validity of the conceptual model were rigorously confirmed using quantitative analyses via Smart-PLS. This study demonstrates that treatment effectiveness, the cost of care, and shared information and decision-making have a significant, positive, and direct influence on patient compliance with medical treatment. Our conceptual model accounts for 49.30% of patient compliance in a statistically significant manner. Policymakers and healthcare providers can leverage this model to assess, analyse, and improve both patient adherence and service quality. Our empirical investigation provides novel insights into overcoming patient non-compliance by advancing treatment effectiveness, minimising care costs, and optimising information sharing. Recognizing and addressing these interconnected factors is essential for fostering sustained patient adherence within the healthcare system in Damascus.