Comprehensive Analysis of Consumer Sentiments and Topic Modeling on Samsung Z Fold Reviews Using NLP Techniques

This investigation utilizes sophisticated Natural Language Processing (NLP) methodologies to assess public sentiment and topic modeling regarding the Samsung Z Fold, analyzing a corpus of 15,454 YouTube comments. The research employs Latent Dirichlet Allocation (LDA) for topic identification and VADER for sentiment classification into positive, negative, and neutral categories. Results indicate that 48.5% of comments reflect positive sentiments, signifying a favorable consumer viewpoint on the Samsung Z Fold's innovative attributes and efficacy. In contrast, 18.3% of comments are negative, pointing to potential enhancements, especially in technical features and pricing strategies. The study additionally juxtaposes LDA with Hierarchical Dirichlet Process (HDP) and Latent Semantic Indexing (LSI).

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Publication Details

Journal
Journal of Information Systems Engineering & Management
Published
2025-03-29
DOI
https://doi.org/10.52783/jisem.v10i29s.4460
Primary Topic
Technology and Data Analysis
Type
article
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article

Comprehensive Analysis of Consumer Sentiments and Topic Modeling on Samsung Z Fold Reviews Using NLP Techniques

Mochamad Yudha Febrianta Zidane Zulfikar Supratman
1 links
Journal of Information Systems Engineering & Management
Technology and Data Analysis
article

Comprehensive Analysis of Consumer Sentiments and Topic Modeling on Samsung Z Fold Reviews Using NLP Techniques

Mochamad Yudha Febrianta Zidane Zulfikar Supratman
article en

Abstract

This investigation utilizes sophisticated Natural Language Processing (NLP) methodologies to assess public sentiment and topic modeling regarding the Samsung Z Fold, analyzing a corpus of 15,454 YouTube comments. The research employs Latent Dirichlet Allocation (LDA) for topic identification and VADER for sentiment classification into positive, negative, and neutral categories. Results indicate that 48.5% of comments reflect positive sentiments, signifying a favorable consumer viewpoint on the Samsung Z Fold's innovative attributes and efficacy. In contrast, 18.3% of comments are negative, pointing to potential enhancements, especially in technical features and pricing strategies. The study additionally juxtaposes LDA with Hierarchical Dirichlet Process (HDP) and Latent Semantic Indexing (LSI).

Journal of Information Systems Engineering & ManagementVol. 10(29s)
Openalex Percentile: Top 92%
Technology and Data Analysis
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