Can culturally safe general practice telehealth overcome barriers to care for Aboriginal and Torres Strait Islander Australians? A qualitative study

This study demonstrates the benefits of telehealth and its ability to reduce barriers to care for Aboriginal and Torres Strait Islander Australians. However, the identified disadvantages demonstrate that this modality should be considered as an addition to, rather than a replacement for, face-to-face consultations. The elements identified interact as part of a complex interplay of factors contributing to cultural safety in the telehealth context. These elements provide useful recommendations for practice and policy.

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Institutions

Publication Details

Journal
BMJ Open
Published
2025-04-01
DOI
https://doi.org/10.1136/bmjopen-2024-089436
Citations
2
Primary Topic
Cultural Competency in Health Care
Type
article
Field-Weighted Citation Impact
8.40

Funders

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article

Can culturally safe general practice telehealth overcome barriers to care for Aboriginal and Torres Strait Islander Australians? A qualitative study

Tarun Sen Gupta, Raelene Ward, Rebecca Evans, Kay Brumpton et al.
2 citations
BMJ Open
Cultural Competency in Health Care
8.40
article

Can culturally safe general practice telehealth overcome barriers to care for Aboriginal and Torres Strait Islander Australians? A qualitative study

Tarun Sen Gupta, Raelene Ward, Rebecca Evans, Kay Brumpton, Hannah Woodall, Lawrie McArthur
article en
2 citations

Abstract

This study demonstrates the benefits of telehealth and its ability to reduce barriers to care for Aboriginal and Torres Strait Islander Australians. However, the identified disadvantages demonstrate that this modality should be considered as an addition to, rather than a replacement for, face-to-face consultations. The elements identified interact as part of a complex interplay of factors contributing to cultural safety in the telehealth context. These elements provide useful recommendations for practice and policy.

BMJ OpenVol. 15(4)
Griffith University (AU), University of Southern Queensland (AU), Toowoomba Hospital (AU), The University of Adelaide (AU), James Cook University (AU)
Australian College of Rural and Remote Medicine
Reduced inequalities
Openalex Percentile: Top 4%
Cultural Competency in Health Care
8.40
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