How to generate performance and well-being in compulsory training of employees: The case of Mrs. C.

Post-pandemic, companies are grappling with quiet quitting and low employee engagement, driven by a shift towards extrinsic motivation. However, intrinsic motivation offers numerous benefits: it enhances employee well-being, happiness, energy, and reduces stress and burnout, which in turn boosts productivity and performance. For companies, intrinsic motivation reduces absenteeism and turnover, and increases engagement. Mrs. C., an independent trainer, is tasked with finding innovative ways to boost intrinsic motivation through compulsory project management training for new hires. Utilising self-determination theory, which emphasises that three contextual factors (autonomy, competence, connection to others) increase intrinsic motivations, the case explores how innovative devices can enhance them. It provides managers and HR with insights on using innovative strategies to engage employees, balancing well-being and performance, and supporting corporate social responsibility.