Project management methods against failure factors in complex infrastructure projects: the Netherlands view

The purpose of this research is to examine the relationship between effective project management approaches and the causes of project failure in the infrastructure sector. Therefore, existing research regarding the failure factors and project management in the infrastructure are analysed. A systematic literature review is conducted, followed by detailed interviews. Based on 49 articles that were extracted using quality assessment criteria, the authors identified a detailed list of factors that barricades the success of infrastructure projects in the Netherlands. With the help of seven interviews, authors found that the main factors leading to project failure are 'scope changes', 'coordination and communication problems', and 'poor project structure and scheduling problems'. Additionally, we also identified frequently used project management approaches by project managers. Based on this information, a matrix is established that shows which causes can be minimised using a specific project management approach. These findings will help project managers in the infrastructure industry select the most suitable project management approach that aligns with their needs.