The impact of influencer power on consumers' higher education brand trust: France & Canada compared

This research examines the role of social media influencers (SMIs) in higher education brand strategy, focusing on how their characteristics influence attitudes in a multicultural context. The model explores the relationships between SMIs' attributes—social attractiveness, attitude homophily, and interactivity—and perceived expertise, authenticity, and trustworthiness, as well as their impact on brand trust. Based on a study of 276 participants using structural equation modeling, the findings reveal that SMIs significantly influence brand trust, with trustworthiness being the strongest predictor. Interestingly, authenticity had less impact, while global identity behaviors led to more uniform perceptions across diverse groups.

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Publication Details

Journal
Management international
Published
2025-01-01
DOI
https://doi.org/10.59876/a-jrtt-4djn
Primary Topic
Digital Marketing and Social Media
Type
article
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0.00
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article

The impact of influencer power on consumers' higher education brand trust: France & Canada compared

Léna Griset, Loïck Menvielle, Dash RUPANWITA
Management international
Digital Marketing and Social Media
article

The impact of influencer power on consumers' higher education brand trust: France & Canada compared

Léna Griset, Loïck Menvielle, Dash RUPANWITA
article en

Abstract

This research examines the role of social media influencers (SMIs) in higher education brand strategy, focusing on how their characteristics influence attitudes in a multicultural context. The model explores the relationships between SMIs' attributes—social attractiveness, attitude homophily, and interactivity—and perceived expertise, authenticity, and trustworthiness, as well as their impact on brand trust. Based on a study of 276 participants using structural equation modeling, the findings reveal that SMIs significantly influence brand trust, with trustworthiness being the strongest predictor. Interestingly, authenticity had less impact, while global identity behaviors led to more uniform perceptions across diverse groups.

Management internationalVol. 29(1)
Openalex Percentile: Top 92%
Digital Marketing and Social Media
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The impact of influencer power on consumers' higher education brand trust: France & Canada compared — Léna Griset, Loïck Menvielle, et al. · Management international (2025) | TGRS Research Map | TGRS