Examining the Influence of Technological Advancements on Trade Strategies & Consumer Behavior in the Progression of Electronic Commerce and Omnichannel Integration
The fast progress of electronic commerce has revolutionized businesses, restructured business tactics and changed consumer activities globally. This paper observes the impact of generation on business tactics and client actions inside the situation of electronic commerce advancement, with selected cognizance on omnichannel processes. utilizing complete exploration of present literature, it investigates the numerous technological improvements that have molded e-trade landscape & changed the manner shops interact with customers. evaluation starts through tracking the historic improvement of electronic trade, from early beginnings in 1990s to cutting-edge, emphasizing key changes and inventions which have boosted its progress then explores the transformative function of generation in permitting outlets to improve their actions, and attain new marketplaces through omnichannel integration. it examines the effect of technologies together with AI(artificial intelligence), big facts analytics and cellular trade on business techniques, emphasizing their inferences for rating, product variety, marketing, & customer support throughout multiple channels. It also studies the effect of era on business techniques on buyer conduct in the context of omnichannel retailing. The evaluation concludes by way of reviewing the results of electronic commerce development for stores, customers, and the precise business environment within the context of omnichannel retailing. Also, investigates the results for customers, together with the developing importance of belief, comfort, and personalization in shaping purchasing choices across numerous channels and thematic analysis is also conducted. Overall, this paper offers valuable visions into the transformative effect of era on business techniques and patron conduct inside the generation of electronic commerce evolution, emphasizing the critical position of omnichannel integration in riding sustainable growth in the years to come.
Authors
- Shipra Agarwal (ORCID: https://orcid.org/0000-0002-4740-6062)
- Tanya Rawal
- Malika Pahwa
Institutions
- Graphic Era University (IN)
Publication Details
- Published
- 2025-02-21
- DOI
- https://doi.org/10.1109/ce2ct64011.2025.10939453
- Citations
- 1
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 4.20