Assessing the Accuracy of COVID-19 Information Circulating in a Facebook Online Community

Online health communities (OHCs) have emerged as critical platforms for accessing and exchanging health-related information, including updates about COVID-19. Given the prevalence of misinformation in digital spaces, ensuring the quality of online health content remains a pressing concern. This study evaluates the accuracy of COVID-19-related information disseminated within a Facebook-based OHC. We compared the community’s content to the most robust and up-to-date scientific evidence available during the study period (November 2021 to January 2022). By analyzing posts and their corresponding comments, we identified three dominant themes: “post-COVID,” “vaccination,” and “infection.” Our findings reveal significant gaps in accuracy: nearly 60% of claims about “post-COVID” lacked scientific support, 12.9% of vaccination-related content was inaccurate, and only 47% of infection-related posts aligned fully with evidence-based guidelines. Overall, approximately one-third of the OHC’s content was partially or entirely inconsistent with scientific consensus. These results highlight the persistent risk of COVID-19 misinformation exposure among participants in online health communities, underscoring the need for proactive interventions to enhance information quality in digital health spaces.

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Publication Details

Journal
Ciência da Informação
Published
2025-04-01
DOI
https://doi.org/10.18225/ci.inf.v54i1.7569
Primary Topic
Misinformation and Its Impacts
Type
article
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article

Assessing the Accuracy of COVID-19 Information Circulating in a Facebook Online Community

Maria Janerrandra F. Bispo Pereira, Letícia Barbosa, André Pereira Neto
Ciência da Informação
Misinformation and Its Impacts
article

Assessing the Accuracy of COVID-19 Information Circulating in a Facebook Online Community

Maria Janerrandra F. Bispo Pereira, Letícia Barbosa, André Pereira Neto
article en

Abstract

Online health communities (OHCs) have emerged as critical platforms for accessing and exchanging health-related information, including updates about COVID-19. Given the prevalence of misinformation in digital spaces, ensuring the quality of online health content remains a pressing concern. This study evaluates the accuracy of COVID-19-related information disseminated within a Facebook-based OHC. We compared the community’s content to the most robust and up-to-date scientific evidence available during the study period (November 2021 to January 2022). By analyzing posts and their corresponding comments, we identified three dominant themes: “post-COVID,” “vaccination,” and “infection.” Our findings reveal significant gaps in accuracy: nearly 60% of claims about “post-COVID” lacked scientific support, 12.9% of vaccination-related content was inaccurate, and only 47% of infection-related posts aligned fully with evidence-based guidelines. Overall, approximately one-third of the OHC’s content was partially or entirely inconsistent with scientific consensus. These results highlight the persistent risk of COVID-19 misinformation exposure among participants in online health communities, underscoring the need for proactive interventions to enhance information quality in digital health spaces.

Ciência da InformaçãoVol. 54(1)
Fundação Oswaldo Cruz (BR)
Openalex Percentile: Top 92%
Misinformation and Its Impacts
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Assessing the Accuracy of COVID-19 Information Circulating in a Facebook Online Community — Maria Janerrandra F. Bispo Pereira, Letícia Barbosa, et al. · Ciência da Informação (2025) | TGRS Research Map | TGRS